Instead of developing an app from scratch, we can use your website as the core of your future app. It will save you a lot of time, trouble and money compared to traditional app development - that's smart, right?
Yes, in principle your website can be used as the core of the app without any changes. However, we always recommend tweaking the website to be more "appish" when displayed in the app.
The starti.app solution is already built in advance. Therefore we can skip a lot of the development time. It may however take some time on your end to prepare your website for starti.app. As well as it takes a few weeks on our end to finetune the final app.
Usually it takes about 6 weeks from your GO until you have a finished app ready for download.
Yes, the app is build with crossplatform technologies, which means you can make do with one solution(app) that works on both iPhone and Android.
Normally, Apple and Google have to approve all updates to an app before it is allowed in their stores. But with starti.app, you can make updates whenever it suits you - and they are immediately live in the app.
This is possible because the app looks at your website. When you make an update to the website, it is automatically shown in the app.
When we talk about app users, we always focus on active users. Active users are those who have opened your app within a specific time period. At starti.app, we measure active users over the past month.
As part of your subscription plan, you can have a set number of active users each month:
If you get more active users than what’s included in your subscription plan, you either need to upgrade to a higher subscription plan or purchase the add-on with extra active users.
Please note that it’s only possible to purchase additional active users if you are on the Plus or Premium plan.
You can always see how many active users you have in the current month by logging into your Manager account. You can also purchase additional users there. Log in to your starti.app Manager account here:https://manager.starti.app/login
The very short answer: Yes.
The slightly longer answer: Technically, you’ll get a new app with starti.app. Your current app was most likely built from scratch, and it requires quite a bit of maintenance—both when you want to make changes to the app and when Apple and Google impose new requirements.
We are seeing more and more people who have had an app built from scratch, but find it too much of a hassle to keep the app updated. As a result, they switch to starti.app, where the app is based on their website, and we handle the technical maintenance.
For those of you who already have an app and want to switch to the starti.app thetechnology, you should expect that the codebase for your app will be new. This is because starti.app bases the app on your website, so when you make changes to the website, we ensure those changes are reflected in the app as well.
You will keep your App Store and Google Play accounts, which means you’ll also retain all the users you’ve gained on your current app.
It is entirely up to you how the app should interact with the phone - i.e. whether the app should be able to send push notifications, integrate with the camera, or whether the user should be able to login with a fingerprint. However, you must select at least one app feature/integration in order for Apple and Google to approve the app.
On our pricing page, you can compare the subscription plans to see which app features are included.
In most cases, we refer to our three standard subscription plans. However, if you need a custom solution that differs significantly from the standard plans, you're always welcome to contact us, and we'll tailor the right package for you based on your needs and requirements.
The smart thing about an app made with starti.app is that it is based on your website. If your website is already integrated with a system, the app will automatically get that integration.
If the integration is removed from the website, it will also disappear from the app.
Integrations can be webshop systems, marketing platforms, storage systems, ERP systems, etc.
In-App Purchase refers to sales made directly within your app via the Apple App Store and Google Play. This could, for example, be a purchase to unlock premium features in the app.
By default, Apple and Google take 30% of all revenue from In-App Purchases made through your app. However, if you generate less than $1,000,000 in In-App Purchase revenue through Apple or Google, they consider you a “small business”, and you can apply for the small business fee that is reduces to 15%.
At starti.app, we help you with all the processes related to In-App Purchases, and because of that we also take a small share of your In-App sales. For instance, we handle the application process that allows you to benefit from the reduces small business fee from Apple and Google.
starti.app’s In-App Purchase fee depends on your chosen subscription plan:
Basic = 10%
Plus = 5%
Premium = 2%
Please note that payments made through your website (which are also accessible from your app via starti.app) DO NOT fall under In-App Purchases. These could be webshops or other sites with direct payment on the website. These transactions do not incur an In-App fee, as the payment does not go through App Store or Google Play.
starti.app is a paid subscription solution. The monthly subscription goes towards maintenance and operation of the app. Besides the monthly subscription we have a required one-time onboarding fee, which covers the development of the app.
The final price of your starti.app subscription depends on which subscription plan and add-ons you choose for your app.
When you get an app based on the starti.app technology, there are two types of fees you need to know about:
Onboarding Fee
This fee covers the costs associated with setting up your new app. We handle the connection to the starti.app platform, and there are expenses involved in ensuring proper integration between starti.app and your website. In addition, we guide you through the entire onboarding process to make sure you get off to a good start with your app.
The setup fee is due when you receive the development version of your app. The development version is not the final version; it's the version you can test and make changes to before we publish the live app. The live app is called the Production App, and it’s the version that will be available on the App Store and Google Play Store.
When you pay the onboarding fee, you also activate your subscription.
Subscription Fee
After you have received the development version of your app, you will start paying a recurring subscription fee for us to maintain your app. You can choose to pay monthly or annually, and you will receive an invoice based on your chosen payment interval. There is a 14-day payment deadline for the invoice.
Maintaining your app means we ensure it stays updated with the latest requirements and updates from Apple and Google. This includes security updates, technological improvements, and system changes.
The first subscription fee is paid together with the onboarding fee.
Depending on whether you've chosen monthly or annual billing, your first invoice will include:
There are 3 different types of updates when it comes to your app:
Please note that some features can be purchased as add-ons to your current subscription, while others may require you to upgrade to a larger plan.
If you need our assistance to add new features to your app, you can purchase support hours directly from us, and we’ll help you with the development.
Each of our subscription plans includes a number of free push notifications. This number is per month and resets at the end of each month. It is not possible to transfer unused push notifications from one month to the next.
If you need to send more push notifications, you can purchase extra on a monthly basis. Please note that it is only possible to buy additional push notifications if you are on our Plus or Premium plan.
The number of sent push notifications is calculated based on the number of unique push notifications multiplied by the number of recipients for each notification. So if you send the same push notification to 200 recipients, it counts as 200 push notifications.
You can always see how many push notifications you have sent in the current month by logging into your starti.app Manager account. You can also purchase additional push notifications there. Log in to your starti.app Manager account here:https://manager.starti.app/login
With starti.app, you have two different options when publishing your app to the App Store and Google Play:
Note: The prices above are taken directly from Google and Apple, and we disclaim any responsibility for potential errors.
No.
starti.app is built on a cross-platform technology, meaning you get an app that works for both iPhone (iOS) and Android at the same time.
Your app will need to be published in both App Store and Google Play, but don’t worry – we’ll assist you with both the setup and maintenance of that process. And this is already included in your subscription, so there’s no extra cost.
To help you get started with an app, we offer startups a 50% discount on the first year. After that, the subscription will switch to full price.
To qualify as a “startup,” you must have a CVR number that is less than 3 years old at the time of starting your starti.app subscription.
In our startup plan, you can choose between all three subscription plans (Basic, Plus, and Premium) at 50% off.
However, you are only eligible for our startup plan once we have approved you. You can contact us to learn more about how to get approved for the startup plan.
For most of our customers, the Plus plan is the most popular subscription option.
When choosing which plan is best for you, it’s helpful to consider:
Afterward, you can easily compare our different plans on our pricing page. Of course, we’re also happy to assist you in finding the best solution for your needs.
You can choose from 3 different subscription plans, depending on your needs. The main difference between the 3 plans is which mobile features your app can access (such as calendar, camera, microphone, etc.).
Another significant difference is the scope of your app. For example, do you need to send a lot of push notifications, or does your app need to support multiple languages and be available in different countries?
Of course, we’re happy to help you choose the subscription plan that best suits your needs, both from a current perspective and looking ahead to the future.
Yes, absolutely.
If you outgrow your current app solution, or if you have features you’re not using, you can easily upgrade or downgrade your subscription plan. There’s a difference depending on whether you want to upgrade or downgrade your subscription plan:
Upgrading
You can upgrade your subscription plan at any time. When you do, a new billing period (monthly or yearly) will begin. If you upgrade in the middle of an existing billing period, we will of course deduct the amount you’ve already paid from the ned billing cycle.
Downgrading
There is no lock-in period with your starti.app subscription. You can downgrade your subscription as soon as your current billing period ends (monthly or yearly), and after that, you will be switched to the lower-priced plan.
Please note that changing your plan may require a few adjustments to your app. You can either handle these changes yourself or purchase development support directly from starti.app.
We always offer free advice if you’re considering changing your subscription. That way, you avoid any surprises during the transition.
There's no binding period on your starti.app subscription. This means you can cancel your subscription at any time, and it will automatically expire at the end of the current billing period.
In your starti.app Manager account, you can see when your next payment is due, and this is also where you can cancel your subscription. You can log into your starti.app Manager account here:https://manager.starti.app/login
If you would like to try starti.app before starting a subscription, we can make a test version of the app for you.
The test app costs EUR 2,000 and is available for 90 days.
The test app will include the features you are considering using and, if you wish, it can be delivered with your app icon.
Please note that the test version cannot be downloaded via the App Store or Google Play. Instead, you will receive a link from us, which you can share with anyone you want to give access to your test app.
If you decide to start your subscription within the 90-day period, the EUR 2,000 will, of course, be deducted from your subscription.
All of our subscription plans include free support, which is provided via Slack. Our developers are available on weekdays from 9 AM to 3 PM.
If you're on our Plus or Premium plan, you have the option to purchase extended support.
Extended support gives you access to contact us via Slack, phone, and email. The hours for written support (Slack and email) are extended to 8 AM – 4 PM, while phone support is available from 7 AM – 8 PM Monday to Thursday, and 7 AM – 5 PM on Fridays.
The short answer is: no.
In the App Store and Google Play, it's not possible to pause an app. An app is either active and available for download, or it must be removed from the stores.
Therefore, we unfortunately cannot offer to pause your subscription.
If you wish to stop your subscription, you will need to cancel it.
If you later want to have your app back in the stores, it is often possible to reuse much of your old app. However, please be aware that changes to your website, App Store/Google Play policies, app technologies, and so on, may mean that we'll need to charge a small onboarding fee again to ensure your app works optimally.
You can cancel your starti.app subscription at any time, and it will automatically end at the close of the current billing period. You can continue using your app until the end of that period.
To cancel, login to your starti.app Manager account and manage your subscription there.
If you no longer need your app, you can always choose to cancel your starti.app subscription.
If you cancel your starti.app subscription, you can use your app as usual until the expiry date of your current billing period. Once the expiration date has been reached the app will be removed from the stores and will no longer be available for download.
If you wish to switch from starti.app to another app provider, it's absolutely possible. Just keep these 3 things in mind:
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